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Accessibility Statement

Last updated: April 8, 2026

Our Commitment

Risk & Compliance Bureau is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply the relevant accessibility standards to ensure we provide equal access to all users.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible to people with a wide range of disabilities including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

Measures Taken

We have taken the following measures to ensure accessibility of our website:

  • Semantic HTML structure for proper screen reader navigation
  • Sufficient color contrast ratios for text and interactive elements
  • Keyboard navigation support for all interactive features
  • Descriptive alt text for all meaningful images
  • Properly labeled form fields and error messages
  • Responsive design that works across devices and screen sizes
  • Clear and consistent navigation patterns
  • Focus indicators for interactive elements

Compatibility

Our website is designed to be compatible with the following assistive technologies:

  • Screen readers (JAWS, NVDA, VoiceOver)
  • Screen magnification software
  • Speech recognition software
  • Keyboard-only navigation

Known Limitations

While we strive for full accessibility, some content may not yet be fully accessible. We are actively working to identify and resolve any accessibility barriers. If you encounter any issues, please contact us so we can address them promptly.

Alternative Access

If you are unable to access any content or functionality on our website, we are happy to assist you directly. You can:

  • Call us at (737) 510-6116 for phone-based assistance
  • Email us at [email protected]
  • Request information in an alternative format

Feedback

We welcome feedback on the accessibility of our website. If you experience any accessibility barriers or have suggestions for improvement, please contact us:

Risk & Compliance Bureau
Email: [email protected]
Phone: (737) 510-6116

We aim to respond to accessibility feedback within two (2) business days.