All Divisions

Financial Recovery

CAM Audit and Overcharge Recovery

Find the overcharges in your CAM reconciliation and recover them. No recovery, no fee.

Elevated Exposure

60–180 days

Typical window before your audit right expires

CAM overcharges sit inside year-end reconciliations most tenants never open past the total.

Engagement Dossier

FeeContingency
TimelineDocument review in 5 to 10 business days
Response SLA5–10 business days
CoverageAustin & Travis County

Framework Alignment

  • LEASE OPEXOperating Expense and CAM Clause
  • AUDIT RIGHTTenant Audit-Rights Clause
  • BOMA Z65ANSI/BOMA Floor Measurement Standard
  • GROSS-UPVariable Expense Gross-Up Provision

The Exposure

Landlords send a year-end CAM reconciliation and most tenants pay it without checking. Pro-rata shares drift away from the square footage in the lease. Capital projects get billed as operating expense. Management fees get charged on costs the lease excludes. Your lease gives you a window to audit, and once it closes the overcharge is permanent.

Pro-rata drift, gross-up abuse, and excluded costs billed as shared expense. Your lease gives you an audit window. Once it closes, the overcharge is permanent.

Bureau Response

We rebuild your CAM share from your lease, not from the landlord's statement. Every finding is tied to a specific lease clause and a specific line on the reconciliation, then presented to the landlord for credit or refund. You pay a share of what we recover. If we recover nothing, you pay nothing.

Cross-Check Tool

Run your pro-rata numbers now

CAM Pro-Rata Cross-CheckFree

Tests your billed share percentage against the square footage in your lease. Takes 60 seconds.

Total rentable square feet of the building

Your suite's rentable square feet as stated in the lease

The share percentage the landlord used to allocate your CAM charges

Total building-wide CAM expenses from the landlord's statement

Years to include in the recovery window estimate

Results appear here

Capability Matrix

What the Bureau executes for you

01

No upfront cost. Fee comes from recovered money only.

02

Every finding cites the specific lease clause it relies on.

03

Audit-rights deadline confirmed before any work starts.

04

Document-based dispute handled professionally with the landlord.

05

Covers the full reconciliation, not only pro-rata math.

06

Free cross-check tool identifies pro-rata mismatches before you commit to anything.

Escalation Path

Put CAM Recovery in the Bureau's hands today.

Forward what you are dealing with. We scope it — contingency only, no recovery means no fee.

Priority Router
Assigned TrackExpedited

Scoped and started ahead of your deadline.

Typical Response5–10 business days
Scope BasisSingle

Mandate

Who this division serves

Retail tenants in shopping centers and strip centers

Office tenants in multi-tenant buildings

Medical, dental, and veterinary practices in retail or office space

Franchise operators paying CAM at one or more locations

Multi-location tenants with no in-house lease administrator

Execution Sequence

How an engagement runs

  1. 01

    Run the Free Cross-Check

    Use the CAM cross-check on this page to test your pro-rata share. If the math is off, that is the first confirmed red flag.

  2. 02

    Send Your Lease and Reconciliations

    Forward your lease with all amendments and your last one to three CAM reconciliation statements. We confirm your audit-rights deadline before any work starts.

  3. 03

    Forensic Document Review

    Line-by-line review of every expense category against your lease language: pro-rata share, gross-up provisions, caps, exclusions, management fees, and disallowed costs.

  4. 04

    Findings Report

    A documented report citing the lease clause, the reconciliation line item, and the dollar amount for each overcharge identified.

  5. 05

    Recovery

    We present the findings to the landlord and pursue the credit or refund. Our fee is a percentage of what we recover. If we recover nothing, you pay nothing.

Framework Alignment

LEASE OPEX

Operating Expense and CAM Clause

AUDIT RIGHT

Tenant Audit-Rights Clause

BOMA Z65

ANSI/BOMA Floor Measurement Standard

GROSS-UP

Variable Expense Gross-Up Provision

Confidential HandlingAustin & Travis CountyTransparent ScopeVerified DeliveryFramework-Aligned

Field Brief

The full picture

What a CAM reconciliation audit checks. A CAM audit compares every line of the landlord's year-end statement against the lease: the pro-rata share used to allocate building-wide costs, which expense categories the lease allows, gross-up provisions and how they are applied, management fee caps and calculation bases, controllable expense caps, and whether capital projects have been disguised as operating expense. The free cross-check on this page tests one thing: whether the share percentage used to bill you matches the square footage in your lease. The full audit tests all of it.

The overcharges we look for. Pro-rata share and denominator errors where the landlord uses a smaller building size than the actual rentable area, which inflates every tenant's share. Gross-up misapplied to fixed costs or calculated above the lease occupancy level. Capital expenditures billed as operating expense. Management and administrative fees charged above the lease cap or calculated on excluded cost categories. Controllable expense caps exceeded without proper accounting. Insurance and property tax allocation errors. Landlord-only costs passed through to tenants, including leasing commissions, legal fees, and ownership costs. Anchor or major tenant exclusions that shift their share of costs onto smaller tenants. Duplicate charges. Estimate-to-actual reconciliation math errors.

Why CAM overcharges go undetected. Year-end statements arrive as summaries. Most tenants lack the lease accounting expertise to cross-reference them. Audit windows in commercial leases are short, typically 60 to 180 days from the date of the statement. Overcharges that are not caught within that window become permanent. The landlord has no incentive to identify their own errors, and the tenant has no bandwidth to find them.

Audit rights and deadlines. Almost every commercial lease gives the tenant the right to audit CAM charges, but that right expires. The clock starts when the landlord delivers the annual reconciliation statement. We confirm your remaining window before any review begins, because a finding is worthless if the deadline has already passed.

Intelligence Q&A

Questions we hear before the engagement

Direct Line

Get this handled before it costs you more.

Tell us what you are dealing with. We scope it — contingency only, no recovery means no fee.